Privacy Policy

Last updated: August 10, 2026

At Cool Pets R Us, we protect your privacy. This policy explains what information we collect and how we use it.

Information We Collect

• Name, email, phone, shipping address when you place an order
• Payment information processed securely through PCI-DSS compliant providers
• Technical data: IP address, browser type, pages visited

How We Use Your Information

• Order processing and fulfillment
• Customer service
• Marketing communications (opt-in only)
• Website analytics and improvement
• Fraud prevention and legal compliance

Cookies

We use cookies for essential functionality, analytics, and marketing. You can manage cookies through your browser settings.

Data Sharing

We do not sell your personal information. We share with service providers (payment processors, shipping carriers) who are contractually obligated to protect your data.

Data Security

SSL encryption, secure payment processing, restricted internal access.

Your Rights

Access, correct, delete, or opt out of marketing. Contact info@coolpetsrus.com to exercise these rights.

Contact Us

Email: info@coolpetsrus.com
Phone: +1 (502) 449-1720